IT Support & staffing
Information Technology expertise is a core capability that cuts across Xenia Systems work for a majority of our clients, most of whom support their government sponsors. Xenia systems staff possesses skills in data management, networking, hardware engineering, software design, database development, information security, and systems integration.
Xenia Systems services can be delivered on a project or flexible staffing basis. We deliver the people, processes and services to make your next IT initiative a success story.
NETWORK AND SYSTERM ENGINEERING SUSTAINMENT
A solid network foundation is essential to the IT success of your organization. This is why Xenia Systems can be trusted to seamlessly manage your network engineering and administration tasks. Our certified network engineering and implementation consultants have real-world experience with a wide variety of technologies and methodologies that will meet your organizations growing data requirements, to include:
- Administration & Operations
- Routing and Switching
- Network Assessments
- Network Security
- Network Engineering
- IP networking
- Wireless LAN
- Server Consolidation
- Tier I, II, III support
- Storage Solutions
Operations keep organizations running, strategy and solutions provide direction, but project management is the engine moving the organization forward is defined as the discipline of planning, organizing, securing and managing resources to bring about the successful completion of specific project goals and objectives.
To ensure the success of your programs or acquisition process, we provide skilled and experienced project managers that oversee:
- Project implementation
- Team selection and assignment
- Schedule development and maintenance
- Budget control and tracking
- Project implementation
- Deliverable management
- Quality and satisfaction measurement
We also provide Project Schedulers and Coordinators that are available for short or small projects and long term, multi-faceted engagements. We utilize best practices in our engagements and in our training as defined by PMI.
IT Help Desk and Service Desk Support
Our Desktop support services help to reduce costs and streamline the management of your organizations end-user desktop computing resources. Our approach is flexible, cost-effective, and allows us to customize our service to meeting our client’s specific needs and to evolve as the organization evolves. We help to simplify end-user support, improve security and allow our clients to focus on their core business objectives.
Xenia Systems Help Desk and Desktop support services provide a single point of contact for managing all of your end-user requests, vendor asset management, warranty reports, software support, and network and remote access support. Without question, we are able to provide you with reliable and cost effective solutions to keep your organization moving forward.
Our services are offered towards:
- Improving and enabling end-user efficiency
- Establishing predictable and manageable monthly costs
- Relieving the need of costly internal support structures
- Managing end-user desktops, laptops, and mobile devices
- Standardizing help desk support SOP’s